Terms of Service

About these terms

These terms apply to the HappyToyGo app and happytoygo.com. HappyToyGo is an independent toy discovery and collection service. Using the service means agreeing to these terms. Our Privacy Policy explains how personal information is handled; reading a policy page alone does not give consent to optional data uses.

HappyToyGo is not affiliated with, sponsored by or endorsed by any restaurant, toy or character brand. Names and images belong to their respective rights holders and are used to identify relevant products. See Operator information for the service provider.

Age and protected mode

HappyToyGo is for people aged 13 and older, or 14 and older in Quebec. Below that minimum age, the app stops at the age step and keeps only a blocked flag locally.

Users under 18 use protected mode: collections stay private, with no adult account, cloud sync, public posting, sharing or location requests. Enter your true birth year and month and province; birth details are used to calculate an age band and are not saved.

If we learn that a user is under 18, adult access is withdrawn and protected mode applies; below the minimum age, use is stopped and any account data is deleted. Contact support if your age band needs correction. Where applicable law requires a parent or guardian’s agreement, obtain it before use.

Accounts and sign-in

You can use the app without an account. Account and cloud-sync features are restricted to adults and apply when made available in the app. Supported sign-in methods may include email codes, Google or Facebook; available methods are shown in the sign-in flow.

Keep your email and sign-in accounts secure. Do not share sign-in codes or access someone else’s account. Tell support if you suspect unauthorized access. We may require a recent sign-in to protect sensitive actions. Account deletion is available through the app or the account deletion instructions. Sending a request starts verification; deletion is not completed merely by clicking an email link.

Your collection and intellectual property

Your collection records remain yours. You give us only the permissions needed to store, synchronize and process the information you submit to provide the features you choose, as explained in the Privacy Policy. This does not transfer ownership of your records.

You may use the app and website for personal, non-commercial collection activities. Our original software, design and content remain protected by applicable intellectual property laws. Third-party rights remain with their owners. Do not imply endorsement or reuse protected material without permission or another lawful basis. Contact support to report an error or a rights concern.

Responsible use

Do not access another person’s data, bypass age or security controls, disrupt the service, send malicious code or make automated requests that interfere with normal operation. Do not use HappyToyGo for selling, paid brokerage, inflated-price resale, harassment, fraud or unlawful activity.

Catalogue addition requests must be accurate to the best of your knowledge and must not contain private contact details or material you have no right to submit.

Catalogue, stores and safety

Release dates and catalogue information identify their sources where available. Listings, store observations and availability clues may be incomplete, unverified or out of date. A listed toy or observation is not a stock reservation or a guarantee that a store has it; contact the store before travelling.

Follow official product safety and recall notices, age guidance and local rules. HappyToyGo does not verify the safety or authenticity of an individual physical toy and does not provide investment or resale valuations.

External links

External sources and navigation services handle your visit under their own terms and privacy policies. HappyToyGo does not sell toys, process payments or guarantee store stock.

Changes, suspension and stopping use

We may improve, change or discontinue features. Material changes to these terms will be announced in the app or on this website before taking effect, with an updated version and effective date. If a change requires a new agreement or consent under applicable law, we will request it.

We may restrict access where reasonably necessary to address a breach, abuse, a security risk or a legal obligation. Where appropriate and safe, we will explain the reason and provide a way to contact support. You can stop using the service and request account deletion at any time.

Availability and responsibility

We take reasonable care in providing HappyToyGo, but cannot guarantee uninterrupted access or that all catalogue and store information is complete, accurate or current. To the extent permitted by applicable law, the service is provided as available, and we are not responsible for indirect loss or loss caused by relying on stock or store information.

Nothing in these terms excludes a duty or liability that cannot lawfully be excluded, or limits mandatory consumer rights, privacy rights or remedies. These limits apply only where the law allows them.

Applicable law and language

These terms are governed by Ontario law and the federal laws of Canada applicable there, subject to the mandatory rights and protections of your place of residence. This does not require you to waive a right to a court or remedy available under applicable law. Contact support first if you would like help resolving a concern.

These terms are available in English, French, Simplified Chinese and Traditional Chinese. Quebec consumers can consult and enter into the French version; another language applies only where validly chosen as the law permits. No automatic English-language priority overrides mandatory language rights.

Operator information

HappyToyGo is operated by Weijia Zhao, an individual service provider in Ontario, Canada, under the name “HappyToyGo”, responsible for the service and personal information protection. Support: support@happytoygo.com. Privacy and data requests: privacy@happytoygo.com.